About

Kirkwood Body and Bath specialises in hand made, natural bath and body products.

CONTACT

Cecile Whatman

0450523362

PO Box 387 Jamison ACT 2614

kirkwoodbodybath@gmail.com

ABN: 73 907 790 044

NICNAS: NIC1001834

 

REFUND POLICY

At Kirkwood Body and Bath, we strive for excellence in our products and our customer service.  We want you to be happy and feel good about using our products.

Refunds will be issued when a product is received in a damaged or poor condition or if the product is unsuitable for the use it was purchased for upon the return of the item.  If an order does not arrive due to being lost or damaged during shipping, a replacement item will be sent and refunds will only be issued in extreme cases.

Refunds may also be given under other circumstances if agreed to by both the buyer and a Kirkwood Body and Bath representative or distributor.

 

PRIVACY POLICY

We will collect personal information from you purely for the purpose of filling orders and dispatching your goods.  We will never sell or pass on your details to any third parties.  Credit Card processing is handled through secure sites; either Paypal or Eway.  This data will not be collected nor stored on this site.

 

SHIPPING

Shipping is through Australia Post.  A live postage calculator is attached to the checkout so that accurate shipping costs are calculated at the point of purchase.  We aim to process all orders within 48 hours and if that is not going to happen for any reason, you will be contacted.  Australia Post delivery times vary depending on destination, but every order will be attributed a tracking number to assist in monitoring delivery times and following up delayed orders.